Welcome to Day 4 Of The EMS Leadership Summit

About the Session:
What often goes unnoticed is the role communication plays in leadership and its direct impact on burnout, performance, and retention. People don’t burn out simply from the demands of the job they burn out from the experience they’re having in it. And that experience is largely shaped by how leaders communicate.
When communication is unclear or reactive, it creates unnecessary pressure, frustration, and misalignment. Over time, that takes a toll on individuals and the organization.
The good news is communication is a leadership skill and it can be developed. This introduces the four phases on the road to communication mastery and through a leadership lens, participants will learn how to recognize where they are, understand what’s required to move forward, and begin to shift how they show up in conversations.

About the Speakers:
As co-founders of the EMS Leadership Academy, Robbie MacCue and Lisa created an organization that provides leadership training and resources for EMS leaders worldwide, they are committed to addressing the difficulties EMS organizations are facing daily and help them to create magnetic, thriving, sustainable organizations. They have created transformational curriculum designed for EMS leaders and deliver training live from their streaming studio in Upstate New York.

About the Session:
Our journey on The Road to a Vicarious Mental and Health Transformation. Let us walk together, and keep exploring and learning along the way

About the Speaker: 
Mike has been involved in EMS, Fire, Rescue & Disaster/Risk Management for 40 years. He has worked in multiple roles, including; remote site work, flight medic (rotor and fixed wing), clinic and project management, GM, CEO, HOD, trainer and clinical governance director, for various companies, across Africa and the Middle East.

On his journey he has been exposed to burnout, vicarious trauma and emotional fatigue. This is part of his journey, having recently completing a Health Coach Diploma, and set up a "Health Coaching Collective" agency, to assist others. As he walks this road, he is cognisant, that you don’t have to have all the waypoints, just a good map of what might lie ahead. He trusts that this ongoing process will enable him and others to have more clarity and assist in cementing some of the foundation needed to walk on the road to vicarious transformation.

About the Session:
Provide details on what Project First is, which is a large, multi-site efficacy trial of workers resilience training funded by the National Institute for Mental Health

About the Speaker:
Dr. Molly McCann-Pineo, PhD, MS, is the Senior Director of Clinical Research for Emergency Medicine at Northwell Health and holds faculty appointments at Zucker School of Medicine. A clinical epidemiologist and licensed EMT, she earned her PhD in Epidemiology from the University of Rochester.

Her research focuses on mental and behavioral health disorders in prehospital and emergency medicine contexts, particularly for occupational and general cohorts. Current work includes a multi-site randomized clinical trial evaluating Disaster Workers Resilience Training for first responders. She also leads grant-funded efforts to integrate social risk factor documentation in prehospital EMRs and has published on the experiences of female EMS clinicians.

About the Session:
AI tools are already starting to come into EMS quality management. They have the potential to dramatically improve workflows, feedback, and outcomes. They can pose significant risks. This session will help inform EMS leaders on how to get the benefits while reducing the risks.

About the Speaker:
Mic Gunderson has been involved in EMS since 1975 in various clinical, teaching, leadership, and consulting roles with third service, fire, private, and military EMS systems, research teams, colleges, EMS medical direction groups, professional associations, and consulting firms. He is currently the President of the Center for Systems Improvement and the EMS Quality Academy. He is also the Chief Strategy Officer for the Cambridge Consulting Group and serves as the Editor-In-Chief of the International Journal of Paramedicine.

Why Education is linked to operational readiness & response

Featuring Duncan McConnell

About the Session:
Join Lisa as she speaks with Duncan about the importance of why education plays a key role in operational readiness and delivery within paramedicine and healthcare. Often the forgotten department, with the least amount of funding or recognition, without it, most organisations would not be able to maintain staff development, improve patient care delivery skills or leadership development, to maintain or develop their operational readiness.

About the Speaker:
Duncan has over 29 years of experience in prehospital care and emergency services, working as a paramedic, educator, and leader. He has developed and implemented paramedicine programs at Griffith University and Charles Darwin University, and has worked with governments and organisations in the Maldives, Mongolia, and Papua New Guinea to enhance healthcare delivery. Duncan is also actively involved in global paramedicine education and professional organisations.