Session with Mark Tenia, Alexia Jobson, & Rob Lawrence

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EMS Public Relations & COVID-19 Communication: Lessons Learned

Join leading communications and public relations experts, Mark Tenia of Richmond Ambulance Authority, Alexia Jobson of REMSA Health, and Rob Lawrence of American Ambulance Association, California Ambulance Association, and Prodigy EMS. In this panel discussion we'll look back at some of the communication successes and lessons learned during the COVID-19 pandemic. The strategies used for internal and external communication, lobbying for EMS funding and the partnerships that were utilized to magnify messages and deliver them with consistency. We will also look back at the areas where we saw room for improvement and changes that can be implemented in the future for improved communication.

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