Often discussions about safety in the workplace focus on topics such as the available safety equipment and the viability of safety training. However, there tends to be little conversation about the emotional environment that workers. The ways that people are communicated with, instructed and corrected have a tremendous effect on how workers perceive their work environment. Workers that are berated, yelled at and pummelled with insults are certainly not likely to do their best work, regardless of what their responsibility with the organization might be. Conversely, workers who are well treated, cared for and supported will generally perform better and bring greater value to the organizations itself. This is not a suggestion that the world of work is a utopia, however, it should also not be an apocalyptic hell where workers are in constant fear of either customers, supervisors, co-workers or subordinates.
Daniels holds a Master’s Degree in Human Resources Management. He is certified as a Safety Director, Safety Manager/Trainer, Safety Auditor, Workplace Violence Prevention Specialist, Emergency Management Specialist, Hazard Communication Specialist, Environmental Health and Safety Specialist, Safety and Health Specialist, and Fire Service Health and Safety Officer.